Popular Services

Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).

Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.

If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.

New accounts, requests for access to department shares, email, or other technology resources.

mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.

SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.

Find information about Online Course Evaluations (Evaluation Kit) and submit a ticket if you are having issues.

If you cannot determine which service to use, pick this one.

Use this service if none of the other Network Services listed meet the needs of the request.

The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.

Request assistance with email.

If you need general assistance with Colleague, use this service.

Self-Service allows students and employees to view academic, financial and employment information.

If you need general assistance with Workday, use this service.

VPN software is used to create a secure connection back to SVSU resources.

Use this form to request a print balance review (for allotments, adjustments).

If you have a phone that has stopped working, please click Create Ticket.

Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.

Use this service to request assistance with an existing Workday integration or to request a new Workday integration be created.

Perceptive Content, formerly known as ImageNow, is the University's document imaging system.

Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)

Use this service to request modifications to a Workday report or to have a new Workday report created.

Entrinsik Informer is a web-based reporting tool that allows you to report off Colleague live data.