My Recently Visited Services
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Multi-Factor Authentication instructions and options.
ITS does not take any action on emails that are reported as SPAM. Did you know that you can report the email as SPAM by clicking on Junk and following the prompts. Reporting SPAM as Junk will help the SPAM Filters learn and possibly prevent future SPAM.
Faculty and staff may check-out designated cameras free of charge, but are responsible for any damaged, lost or stolen equipment and accessories.
Get assistance on SVSU supported software here
Password management is handled under our Self-Service Password Reset (SSPR) system.
Use this service to request assistance with a Workday report or to have a new Workday report created.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.
Use this service to request server storage (disk space). Depending on the type of server storage and requirements there may be a charge for this service.
Use this form to request assistance from Information Security for Compliance & Standards.
This service is used to request a certificate be purchased for a server. The cost of the certificate will be billed to the account number that you provide on the request. Additionally, renewals of the certificate will be billed to the account number supplied with this request.this service to request a new certificate be purchased for a server.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
Find information about Online Course Evaluations (Evaluation Kit), and submit a ticket if you are having issues.
Use this service to report systems that need patching or configuration changes that are discovered through vulnerability scanning or other means.
Request changing a personal user print account to charge prints against a shared department/grant account.
Request assistance with Colleague printing and/or EasySpooler.
Find information about reserving computer labs and where students can access computer resources.
This Service should be used if none of the other server and storage services fit the request.
If you find two or more records in Colleague for the same person, please report it so IT Services can mark one as a duplicate.
Use this service to request assistance from Information Security for compromised accounts or systems that need further investigation to determine the extent of the compromise.